"Life's altered you, as its altered me. And what would be the point of living if we didn't let life change us?"-words spoken during an episode of Downton Abbey. I think it may be a reference to a Jane Austin line. I'll have to check. Nonetheless, I really like it. 


Part of my job is conversing. The other day a customer went from conversation about the end of the world, to church, to the end of the world, to everything is going to shit, to suicidal thoughts in his youth. All this in a matter of two minutes. I stammered my response, obviously. 
Well, I'm glad you didn't do that, I said. And I meant it. He said thanks and walked away.